RCIS (Zurich Insurance): Risk Management Case Tracking

Role: Lead UX Interaction Designer

Responsibilities: UX Design, UI Design, Responsive Design, Interaction Design, Information Architecture, Stakeholder Presentations, User Interviews, Design System, Accessibility Design, Create Low Fidelity Wireframes, High Fidelity Concepts, and Prototypes (Figma)

Collaboration: Product, Engineering, Development, and QA

Goal: Redesign an existing case tracking product to improve user experience and satisfaction.